Your Care Team
Your own private doctor is responsible for your medical treatment while you are in hospital, and is the person with whom you should discuss any questions you may have about your illness or treatment.
In addition, Sydney Adventist Hospital has resident doctors who can assist with your care when needed. They are available 24 hours a day, 7 days a week, so there are always doctors available to attend to your care. If you are visited by one of our resident doctors, you may be billed for a consultation.
At Sydney Adventist Hospital you will find a nurturing, highly collaborative environment where professional nursing care is provided by a team of registered nurses, clinical nurse educators, and enrolled nurses. Your Nursing Unit Manager is responsible for coordinating the patient care provided. You can ask to see the Nursing Unit Manager if you have any questions regarding your nursing care.
As the San is affiliated with Avondale College Faculty of Health, student nurses may also play a role in your care, always under the direction of registered nurses.
The nursing team involved in your care is here for you, so please feel free to ask any questions you may have before, during and after your stay. We can always be contacted by using the nurse call button located by your bed.
Sydney Adventist Hospital offers all in-patients a comprehensive clinical pharmacy service. Your ward pharmacist is available to discuss any of your medications and answer your questions whilst you are in hospital.
Continuing Care Nurses, Case Managers, Patient Navigators and Social Workers
The impact of illness and hospitalisation can often affect the ability to return to your everyday life. We are committed to providing our patients with the support they need to assist in this process.
Our Continuing Care Nurses and Case Managers will assess your needs beyond hospitalisation and if required, will ensure you are connected with the appropriate services to continue the care you need. This may include transferring to another hospital. More information on planning your discharge from hospital is available here.
Social Workers at the San are available to provide counselling to patients and their carers. They are qualified to deal with the concerns and emotions surrounding the impact of illness and hospitalisation. They are also able to provide assistance when there is a change in living arrangements, such as to a hostel or nursing home.
Continuing Care Nurses, Case Managers, Patient Navigators and Social Workers have a vast knowledge of community resources and will ensure appropriate referrals to community health services and / or other organisations where required.
Please let your nurse know if you would like to speak to a Continuing Care Nurse, Case Manager, Patient Navigator or Social Worker. Alternatively, you may contact them directly by phone.
Continuing Care Nurses can be contacted on 02 9487 9750.
Case Managers are available in the following specialties: Cardiology/Cardiothoracic, Orthopaedic, Urology and Plastics, Colorectal and General Surgery, Neurology and Respiratory Medicine.
Patient Navigators are available for Breast Surgery patients.
They can be contacted on 02 9487 9111.
Social Workers can be contacted on 02 9487 9660.
Spiritual Care Services (Chaplains)
A stay in hospital for whatever reason can be a life changing experience. At SAH we believe that patient care requires attention to the spiritual, as well as the physical and emotional needs of each patient. Chaplains and pastoral carers are interested in your total wellbeing, so will listen carefully to you about the things that are important to you, and support you as you manage those changes.
Our Chaplains are available to patients, relatives and friends and can be contacted at any time by phone on 02 9487 9289, or by asking your nurse to call. Your own clergy person is welcome to visit you during your stay, and if you need a representative of your own faith to visit, the Chaplains will be happy to organise that for you.
Other Health Professionals
During your stay, you may also be visited by other SAH health professionals including Physiotherapists, Dietitians, Cardiac Rehabilitation Exercise Physiologists, Cancer Support staff, and Diabetes Educators, as well as staff from our Pathology, Radiology and other diagnostic services departments.
Help Team Volunteers
Sydney Adventist Hospital also has large team of dedicated Help Team Volunteers, who are often available on your ward to assist the nursing staff and patients with numerous tasks.
Hospitality staff will clean your room daily, and also deliver your meals. Any time you require transport throughout the hospital whilst you are a patient, one our Wardsperson Services staff will take care of you.